Shipping Policy
Vape7Store — Vape7Store, 12 Oak Street, Hemel Hempstead, HP1 1AA, UK
Last updated: March 2026
UK Delivery Options
| Service | Cost | Estimated Delivery |
|---|---|---|
| Standard UK Delivery | £5.00 | 3–5 working days |
| Express UK Delivery | £8.00 | 1–2 working days |
| Next Day Delivery | £8.00 | Next working day (order before 2pm) |
Dispatch
Orders are dispatched Monday–Friday (excluding UK public holidays). Orders placed before 2:00pm on a working day are processed the same day.
Packaging
All orders are shipped in plain, discreet packaging with no reference to the contents on the exterior.
Age Verification
We are legally required to verify that all customers are 18 or over before delivering nicotine products. Delivery may require a signature and age verification upon receipt.
Nicotine Products — TPD Compliance
All vaping products sold by Vape7Store are Tobacco Products Directive (TPD) compliant and are registered with the UK Medicines and Healthcare products Regulatory Agency (MHRA). These products are for adult smokers only and must not be sold to persons under the age of 18.
International Shipping
At this time, we only ship to addresses within the United Kingdom.
Lost or Damaged Items
If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at support@vape7store.co.uk within 14 days of the expected delivery date.
Contact
Email: support@vape7store.co.uk
Address: Vape7Store, 12 Oak Street, Hemel Hempstead, HP1 1AA, UK